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> Customer Satisfaction Survey

 

     
 
Date of Visit: 

Time of Visit:  a.m.  p.m.

Please rate the following:
Excellent Average  Poor
Courtesy & Friendliness of Employees
Explanation of Services Performed
Knowledge & Competence of Employees
Center Appearance & Cleanliness
Speed of Service

How did you hear about us?
 
Drive-by   Radio   Newspaper   Friend/Relative
Coupon Other

Is this your first visit to Grease Monkey? Yes  No
Will you return to Grease Monkey? Yes  No
Are you aware of our full range of services? Yes  No
Were services other than the Full Service Oil Change presented to you during your visit? Yes  No

What additional services would you like Grease Monkey to offer?


If you owned this center, what would you do differently?


Do you have any additional comments or suggestions?


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